Terms & Conditions

Welcome to Transformational Massage & Bodywork. By booking a session, purchasing a package or using this website, you agree to the following Terms and Conditions. Please read them carefully.

Services

Transformational Massage & Bodywork provides holistic wellness services including Foot Zoning, Massage Therapy, Energy Work (both in-person and remote), and related offerings such as Enlightenment Sessions, packages, and gift cards. These services are intended to support relaxation, balance, and overall well-being.

Important: Services provided by Transformational Massage & Bodywork are not a substitute for medical care. Erica Osborn is not a medical doctor. Sessions are not intended to diagnose, treat, cure, or prevent any medical condition. Clients should consult with a licensed healthcare provider for any medical concerns.

Client Responsibility

Clients must provide accurate health information at the time of booking.

If you are pregnant, have a medical condition, recent injury, or surgery, please notify Erica prior to your session.

By booking you confirm that you are voluntarily participating in holistic services and understand the nature of the work.

Payments

All payments are due at the time of booking unless otherwise agreed.

Accepted forms of payment may include cash, credit/debit cards, or online payment systems (as available).

Gift cards and package credits must be presented at the time of service.

Cancellations & Rescheduling

We kindly request at least 24 hours notice to cancel or reschedule your appointment.

Cancellations made with less than 24 hours notice may be subject to a cancellation fee (up to the full session cost).

No-shows will be charged the full session amount.

If Transformational Massage & Bodywork must reschedule or cancel, you will be notified as soon as possible and offered the option to rebook or receive a refund.

Refund Policy

Payments for completed services are non-refundable.

Pre-paid packages and gift cards are non-refundable but may be transferred to another person with written approval.

If you are dissatisfied with your experience, please reach out directly so we can address your concerns.

Remote Sessions

Remote energy work sessions require a reliable phone or internet connection. Transformational Massage & Bodywork is not responsible for technical difficulties on the client’s side.

Clients are encouraged to find a quiet, private space during remote sessions for the best experience.

Health Disclaimer

Services offered at Transformational Massage & Bodywork are complementary wellness practices. They are not a substitute for professional medical diagnosis or treatment.

Always seek the advice of your physician or qualified healthcare provider with questions regarding a medical condition.

Never disregard professional medical advice or delay seeking it because of something you experienced in a session.

Liability

By booking a session, you agree to release and hold harmless Transformational Massage & Bodywork and Erica Osborn from any liability for injuries, losses or damages connected to the services provided. You acknowledge that participation is voluntary and at your own risk.

Privacy & Confidentiality

All client information shared with Transformational Massage & Bodywork is kept confidential except where disclosure is required by law.

Please review our [Privacy Policy] for details on how we handle your information.

Website Use

Content on this site (text, images, and logos) is the property of Transformational Massage & Bodywork and may not be copied, distributed, or used without permission.

This website may include links to third-party resources. Transformational Massage & Bodywork is not responsible for the content or accuracy of those sites.

Changes to Terms

Transformational Massage & Bodywork may update these Terms and Conditions at any time. Updates will be posted on this page and continued use of services implies acceptance of the revised terms.

Contact

If you have questions about these Terms and Conditions, please contact: Transformational Massage & Bodywork

Text Messages

Transformational Massage & Bodywork will be sending out marketing and promotional messages and transactional messages that you can cancel the text message service at any time. Reply text "STOP" to our phone number (208) 904-4562. When "Stop" is received, we will confirm your unsubscribe status via text message, and following this confirmation, you will no longer receive text messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected] email address.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

For privacy-related inquiries, please refer to our privacy policy: {https://transformationalbody.com/privacy}.

FAQs

What is Foot Zoning?

Foot Zoning is a holistic therapy that works through the feet to signal the body to balance and heal itself. Each area of the foot connects to different systems and organs. By applying gentle movements and pressure, the body is encouraged to release stress, improve circulation and restore balance on a cellular level.

How does remote energy healing work?

Energy isn’t limited by distance. In a remote session, Erica tunes into your energy field and helps clear blocks and restore balance. Many clients describe feeling lighter, more relaxed and more focused after a session — even though they were at home.

What can massage therapy help with?

Massage is a hands-on way to ease muscle tension, improve flexibility and reduce stress. It’s often helpful for back pain, sore shoulders, stiff hips, headaches or simply for relaxation. Each massage therapy session is customized to your needs.

Do I need to prepare anything before a session?

For in-person sessions, come in comfortable clothing and allow yourself some time to relax afterward. For remote sessions, find a quiet space where you can sit or lie down without distractions. Many clients like to have water nearby to stay hydrated.

How many sessions will I need?

Everyone is different. Some clients notice changes after just one session while others benefit from regular appointments. Erica will talk with you about your goals and suggest a plan that best supports your healing journey.

Can children or elderly clients benefit from these services?

Yes. Foot Zoning, massage and energy work are gentle methods that can be adapted for any age. Many parents schedule sessions for children dealing with stress, sleep issues or focus challenges. Older adults often enjoy relief from pain, stiffness, and fatigue.